Refund and Cancellation Policy

Refund Policy

        ​​​​​​​• The applicable refund amount will be processed within 10 business days

• The applicable refund amount will be processed within 10 business days.
• All applicable refunds will be done in traveller’s original payment mode only.

Cancellation Policy

• Booking Amount is Non refundable.
• Bookings made on non-cancellable/non-amendable packages/rates cannot be canceled/amended. On doing so, the full amount of advance paid will be treated as the cancellation fee. The same terms apply in case if the guests don’t show up.
• For all bookings, other than non-cancellable, if the guest doesn't show up the complete booking will be non-refundable or if they choose to check-out early.
• There would be no refund provided in case some problems occur due to government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances. On the occasion of any such happenings, we have a backup plan ready most of the time and we'll be moving onto that. There are times when we would have to cancel some activities mentioned in the itinerary but it's only due to the reason that we would be bound by a circumstance that is not in our control. The booking amount would be non refundable.
• If a trek/ Tour is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.) then the participants would be provided with a travel voucher for the same amount that can be used within 3 months of the issuance date for any package worth the same amount. (Subject to availability)
• If a trek/trip has to be aborted midway due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.). In that case, no refund would be provided.
• Wanderer Wave/Third Party Operator will not bear any extra expense due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.).